Wax on, wax off / by Susie Lubell

I think much can be learned from the communication styles of the Vietnamese woman who waxes my eyebrows. Or at least two things:

1. Tell it like it is. When I was pregnant with my daughter she asked if I knew what I was having and I said no. Everyone had told me I was having another boy because I carry pretty high. I was desperate for a girl so very pleased when the woman told me she knew that I was having a girl. You getting very fat around your butt. You have girl.

2. Repeating the question or concern shows that you are listening and puts to rest any doubt that what I've said was never heard. If I say, "this time, keep the length," she says, "keep length." And so it goes:

Me: I want to keep the thickness too.
Her: You want thick.
Me: So just keep it the same but clean it up.
Her: Same but clean.


Maybe I'll write a book called The Manicurist's Guide to Relationships.